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FAQ's
 What is webcasting?
 Minimum requirements
 What is it used for?
 Can't see video?
 Can't hear audio?
 Remove channels?

What is webcasting?

Webcasting is the delivery of audio and video content over the Internet to a desktop computer. The content can be viewed either live, or on an archived basis. The software that enables webcasting is known as streaming media.

What are the minimum system requirements to view a webcast?

  • PC or MAC 32 Mb RAM
    133 MHz processor
    Sound card
    Speakers
  • Browser: Netscape Navigator or Internet Explorer, Version 4+
  • Media Player: One of the following media players:
    Real Video, Version 7
    Quicktime 4.1
    Windows Media Player, Version??
    ** All media players can be downloaded for free from the Internet
  • Internet Access: Minimum 56 kbps speed modem

What is webcasting being used for?

  • Conferences and Seminars:
    Extend the reach of your target audience.
  • Corporate Training:
    Save time and your training budget, by allowing employees to interact and learn online
  • Public Service Announcements: Obtain constituent feedback instantly.
  • Product Launches:
    Reach geographically-dispersed employees with information that is time-sensitive.
  • Communications and PR:
    Extend the scope and reach of your message, and then measure its effectiveness.

What does it mean if I do not see any video?

Check to see if you have properly downloaded the correct media player. When the player has been saved to your hard drive, do not forget to double-click on the file to activate it. If you need step-by-step instructions on how to download the media player click HERE.

What does it mean if I do not hear any audio?

Check to see that your computer has a sound card, speakers, and that your volume has been turned up. If you still do not receive any audio you may need to download the media player again.

Whenever I view a webcast using RealVideo I see a channel bar. How do I get rid of this?

Click on CHANNELS in the RealVideo navigation bar, and choose Add/Delete Channels. Another window will open, and prompt you to choose channels in a number of content categories. Remove the checkmark from the channels you do not want and then close the window.